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Questions

How can I place an order? TOP

  • We currently offer PURSEonal customer service at 407-833-9173.
  • You may email us at info@handbagsandgifts.com and a representative will contact you within one business day.
  • Order Securely on Line Today!

Can I monogram my purchase? TOP
All totes, handbags, koozies and diaper bags are perfect for monogramming.  Please see the shopping cart to inquire about other items or you may email us at:  shopping@handbagsandgifts.com for further details.   Most names/monogram can be added for an additional $8.00.

What are the shipping services and fees? TOP
All orders have a flat shipping rate of $7.00 and FREE Shipping for orders over $150. Shipping will be credited back once order is placed.

Can I pay via credit card or a secured shopping site? TOP
Yes, we accept Visa , Mastercard, Discover and American Express.   We use Paypal as our check out service. If you don't have an account or do not wish to use your account, please click the credit card icons on the page and proceed as a Paypal Guest.  Also our secured ordering site is open for all Paypal users.

How long will my custom order take to ship? TOP
Most orders will ship in 3 weeks.

What is your Policy for Returns & Exchanges? TOP

We want you to be PURSEonally satisfied with your purchase!  Our return policy is as follows:

  •  Personalized items may only be returned for product defects
  • Shipping and Handling Fees are non refundable
  • Customer is responsible for return shipping
  • Products must be unused and with tags
  • Customer Name and Address should be on or in returned packaging to ensure proper tracking
  • Drop Ship products may have a 10% restocking fee and must be returned to directly to HandbagsAndGifts.com at:

 1617 Cherry Lake Way; Heathrow, FL  32746

 

Once the item(s) are returned the customer will receive credit for the returned products plus any tax incurred on such item(s).  Payments are returned in the same manner accepted.  Products purchased by check are subject to a 14 day hold for fund verification.

 Please contact us at shopping@HandbagsAndGifts.com  for further assistance. 

Do I pay Sales Tax? TOP
Mary's Purseonalities collects sales tax for all orders shipping within the great state of Florida!



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